Remuneration in its rightful place

Retaining, motivating, recognising, giving meaning: we often entrust these issues to remuneration alone, and for good reason, it is the best-known lever, the one we imagine as a universal solution. Yet it is not a Swiss Army knife.

In an earlier article in this series, [[compensation-component-purpose]], I described a trap: expecting from base salary what the bonus should do. The same trap exists on a larger scale. We often ask remuneration to fix what is at stake elsewhere, notably in management, recognition, and meaning.

What remuneration can really do

Remuneration has a real power. It attracts, when it makes the offer fair and competitive, positioned on the match between the person and the role, a subject I addressed in [[pay-band-at-recruitment]]. It retains, or rather it contributes to retention, when it meets needs for coherence and inspires trust in the fairness of the system. It can also contribute to retention through dedicated schemes, such as long-term incentives, or LTI, whose loyalty effect adds to their primary purpose, aligning with performance and value created over time. It situates, when it reflects the place of the function and of the person within the salary architecture. These effects are real. The link between remuneration and retention is therefore real, without ever being exclusive.

What is wrongly asked of it

The problem arises when we expect from it what it cannot give: retaining alone someone whom the wider context has ceased to retain, motivating over time beyond an increase sometimes quickly absorbed, repairing a lack of perspective, a management style that weighs, a waning intellectual curiosity, a sense of meaning that has been lost. A change in remuneration can then delay a departure, but it does not treat the cause if that cause is not inherent to a remuneration question. Founded on a poorly framed hypothesis, the salary decision then settles into the structure and can create a gap that will have to be justified over time. The initial issue may have been temporary, but the salary decision is not.

This does not mean that a raise granted to retain someone is always a mistake. Retaining a rare skill while you organise yourself can be rational, provided you assume it as an exceptional decision, with its cost and its effects on fairness. It buys time, it does not exempt you from addressing the cause.

This is my conviction: remuneration does indeed correct a remuneration problem.

Used for a problem located elsewhere, it sometimes relieves the symptom without removing the cause, and can throw off balance in the process the edifice you have taken such care to build.

The complete frame

It is fitting then to broaden your view. Remuneration is only one part of what attracts and retains people. Alongside it, other levers, sometimes addressed to the individual, sometimes to the collective. These include, notably, development, recognition, training, career prospects, and mobility. These levers also benefit from being read through another lens, that of the tangible and the perceived. Some are tangible, such as the workplace or the remote working framework. Others rest above all on the lived experience, such as meaning, culture, the quality of management, and congruence, which is in my view very often underestimated.

It is often in this gap, between what is offered and what is felt, that everything is at stake.

Recognition has two faces. A monetary face, a spot award, a gift linked to an event, which enters the cost line. And a non-monetary face, a sincere word, precise feedback, recognition among peers, an expertise highlighted, a gesture at key moments. This second face mobilises little budget, but it demands time, coherence and real managerial quality.

It is fitting to define your levers and to sharpen your strategy, for a change in remuneration to compensate for a lack of motivation is just as senseless as a non-monetary recognition that would seek to compensate for a salary injustice.

The table below is to be read as a whole, and its purpose is to support reflection in contextualising the levers according to each organisation.

Questioning the obvious

Exit interviews seem to settle the question: salary is often heard cited as a motive. It is an important signal, to be taken seriously, but which does not on its own establish the whole chain of causes.

Salary is sometimes simpler to formulate than a conflict with a manager, a lack of perspective or a loss of meaning. Leaving by invoking salary is also a way of leaving smoothly, without friction.

And the organisation, on its side, is it ready to hear the other reasons? Would it know how to handle them? The salary motive then sometimes offers both parties an acceptable explanation, without restoring the full complexity of the real reasons for the departure.

The essentials

Remuneration attracts, contributes to retention, and situates. It corrects an under-positioning, an inequity, a gap with the market. But it does not repair, on its own, a lack of perspective, an absent recognition, a lost sense of meaning, a damaged managerial relationship.

When a salary decision addresses a salary problem, it is in its rightful place.

When it compensates for a problem located elsewhere, it sometimes attenuates the effects without removing the cause.

Putting remuneration back in its rightful place is not reducing its importance. It is identifying the cause before choosing the lever, documenting the decision, and measuring its effects on the whole.

This is the overall reading that the HDH (HR Decision Hub) platform helps to structure. It maps your remuneration, your benefits and your monetary recognition, and recalls non-monetary recognition, then confronts your stated policy with your actual practice. It highlights the gaps and makes each decision explainable, without substituting itself for your judgement.

HR levers

Attracts and strengthens fairness / Retains and helps to progress – Individual / General

Remuneration and bonus

  • Base salary
  • STI: short-term incentives
  • LTI: long-term incentives
  • Sales incentives

Benefits

  • Health insurance
  • Travel expenses
  • Company car
  • Parking space
  • Pension
  • Sport
  • Meal vouchers
  • Share ownership*

Development and recognition

  • Training - skills
  • MBA funding
  • Career prospects
  • Internal mobility
  • Mentoring and coaching
  • Recognition**

Work environment

Tangible

  • Workplace
  • Remote working
  • Flexible hours
  • Ergonomics
  • Well-being

Perceived

  • Meaning
  • Culture
  • Leadership
  • Clear objectives
  • Congruence

* Share ownership: an individual or general lever depending on the population concerned.

** Recognition: monetary (spot award, gift) and non-monetary (a word, feedback, peer recognition).

Some levers act on both axes, such as LTI, which is also a retention lever, or culture, which is also an attraction lever.

HR Decision Hub